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Paper prevails over electronic documents

Vendors of scanners and document management systems are chagrined that many office workers continue to archive important documents in paper form rather than using electronic systems.

Hoping that early attention to security will bolster cloud offerings

Like a fickle 12-year-old with a favorite pop band, the security industry has forgotten all about last year's fads and is focused on a new one: cloud computing.

RightNow tries to change SaaS contract, pricing game

CRM vendor RightNow announced a new SaaS (software as a service) pricing and licensing model on Thursday that it says provides customers with fairer, clearer deals. The company also issued a 'Cloud Challenge' to competitors, urging them to adopt similar principles.

Google now covers all Apps with advanced backup

Google recently extended what it describes as highly advanced and sophisticated data backup and recovery to all components of its Apps communication and collaboration suite.

Socialtext adds tools to manage its Twitter-like stream

One year after it added Signals, a Twitter-like microblogging component, to its eponymous enterprise social networking and collaboration suite, Socialtext is giving users features to manage that stream of posts.

IT key to successful e-health record rollout

Health care facilities planning to roll out e-health records face the daunting task of putting together many complex systems on the fly. Here's what they need to know to succeed.

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